Coordinator - Tech Support

Murfreesboro, Tennessee Middle Tennessee State University

Job Ref:	P942
Employer:	Middle Tennessee State University
Category:	Admissions and Enrollment
Location
City:	Murfreesboro
State:	Tennessee
Map:	United States, Murfreesboro, Tennessee (Show on map)
Description
Job Title Coordinator - Tech Support Department Undergraduate Recruitment Salary $46,448 - $57,520; commensurate with experience Job Summary/Basic Function Reporting to the Director of Undergraduate Recruitment, assist in the maintenance and operation of the Customer Relationship Management (Slate), ensuring it aligns with the communication plans for undergraduate admissions and other enrollment management departments. Provide training and technical support to the admissions staff in accessing and using the CRM (Slate) tool for various recruitment activities, promoting efficient and effective use. Assist with writing queries and programs to generate reports and analyze data for the Assistant Director. This includes importing and exporting data files between Banner and Slate, and other related data management tasks. Pull reports from the Slate that are used for student communications and other recruitment-related purposes. Participate in special projects and perform additional responsibilities as assigned by the Director of Undergraduate Recruitment. Required Education Bachelor's degree Required Related Experience Experience working with relational databases, CRM, email communication or related experience is required. Desirable Related Experience Two years progressively working with relational databases, CRM, email communication or related experience is required. Documents Needed to Apply Cover Letter & Resume Required MTSU offers a comprehensive benefits package, including but not limited to the following: Sick Leave Vacation Leave for Administrative/Classified Staff/12-month Faculty 13 paid University holidays Medical, dental, vision, and life insurance Retirement plans Optional 401K and 403B Deferred Compensation Plans Educational benefits for the employee and their spouse and dependents Click here for additional information. MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://www.mtsu.edu/police/docs/2023AnnualSecurityReport.pdf or by contacting MTSU Public Safety at (615) 898-2424. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered. For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu. Application Review Date: May 8, 2024 Advertisement Opened: 04/24/2024 01:00 AM CST Advertisement Closes: 05/08/2024 11:55 PM CST